Our promise
If something isn't right with your order, we'll make it right. Here's how returns and replacements work.
We stand behind every bulb that leaves the farm. If your order arrives damaged, or incorrect, contact us and we'll replace it or refund your payment.
There's no fixed return window — if something's wrong with your order, reach out and we'll take care of it. Because seed garlic is live, perishable plant stock, please open and inspect your order as soon as it arrives — the sooner we hear about a problem, the easier it is to make it right.
Email or message us through the contact page with your order number and a quick note about the issue — photos help a lot for damaged or soft bulbs. If you checked out with an account, you can find your order number under your order history. We'll reply with next steps; please don't ship anything back until you hear from us.
Approved refunds go back to your original payment method once the return is processed. Depending on your bank, it can take a few business days for the credit to appear.
If we shipped the wrong item, or your garlic arrived crushed, moldy, or otherwise unplantable, we'll replace it at no cost to you — no need to send anything back. That's on us.
Garlic is a living product, and growing results depend on soil, weather, planting time, and care after it leaves our hands. We guarantee that your seed garlic arrives healthy and true to variety, but we can't guarantee harvest outcomes. If you have questions about planting, our growing guide covers what works.
Questions about any of this? Get in touch — a real person on the farm reads every message.